Terms and Conditions

Effective as of: December 5th, 2024

Welcome to Japan Gacha! By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms and conditions carefully before using our website or making any purchases. If you do not agree with any part of these terms, you are not permitted to use our website.


General Information

This section provides an overview of Japan Gacha, including the description of the business, its operating location, and reminders to read and understand.

1.1 Japan Gacha is an online store specializing in original anime figures, gachapons, and related products.

1.2 Japan Gacha operates in the City of Manila, Philippines, and is a legally registered business. We are fully compliant with all applicable laws and regulations in the Philippines.

1.3 All prices and information on the website are subject to change without prior notice.


Use of Accounts

This section outlines the process for creating an account and managing login credentials. It emphasizes the importance of securing user data and account information.

2.1 To make a purchase, users must create an account by providing accurate and complete information.

2.2 User data, including personal information, will be stored securely and kept confidential.

2.3 You are responsible for maintaining the security of your account credentials. Japan Gacha is not liable for unauthorized access to your account due to your negligence.


Payments

This section explains the payment methods accepted on Japan Gacha and outlines the terms for processing orders.

3.1 All purchases on Japan Gacha must be made via online payment methods (Online Banking Platforms).

3.2 Cash on Delivery (COD) is not available due to the premium nature of our products.

3.3 Transactions are final and non-refundable unless the product is proven defective upon receipt.


Intellectual Property Rights

This section informs users that all content on the website is protected by intellectual property laws and outlines the consequences of unauthorized use.

4.1 All content on Japan Gacha (including but not limited to product descriptions, images, graphics, and videos) is protected by intellectual property laws. Users are strictly prohibited from copying, reproducing, or distributing any content without explicit permission.

4.2 Unauthorized use of our content is a violation of Republic Act No. 8293 (Intellectual Property Code of the Philippines) and may result in legal action.

4.3 Violators may be prosecuted to the fullest extent of the law, including fines and penalties as outlined under Philippine intellectual property laws.


User Conduct

This section sets expectations for how users should conduct themselves while using the website and highlights prohibited behaviors.

5.1 Users must not use the website for unlawful purposes or to engage in any activity that disrupts the functionality of the website.

5.2 Harassment, spamming, or any form of abuse on the platform will result in immediate account suspension.


Product Authenticity and Warranty

This section assures customers that the products sold are authentic and explains the process for handling defective items.

6.1 All products sold on Japan Gacha are guaranteed to be original and sourced directly from licensed distributors.

6.2 If a product is found to be defective upon delivery, you must contact us within 7 days for a resolution (replacement or refund).


Changes of the Terms

This section explains Japan Gacha's right to modify the terms and conditions and how users will be notified of changes.

Japan Gacha reserves the right to modify these terms and conditions at any time. Users will be notified of significant changes, and continued use of the website indicates acceptance of the updated terms.


For any questions or concerns, please contact our support team at japangotcha@gmail.com